Terms of Service
Overview
Welcome to URZ TRADE LTD. Throughout these Terms of Service, the terms “we”, “us” and “our” refer to URZ TRADE LTD. We operate this website and online store, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to offer our products and services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our website and services. By visiting our site, purchasing from us, or otherwise using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our website or services.
1. Access and Use of Our Website
By using our website, you confirm that you are at least the age of majority in your country of residence, or that you are using the website with the consent of a parent or guardian where applicable.
You may not use our products or services for any unlawful or unauthorised purpose, nor may you violate any applicable laws or regulations in connection with your use of our website.
2. Products
We make every effort to display our products as accurately as possible. However, colours, appearance and packaging may vary slightly depending on your device settings or product updates.
All product descriptions, availability and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities available for purchase.
3. Orders
When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline any order at our discretion. Your order is only accepted once payment has been authorised and processed and we have confirmed acceptance.
Please check your order carefully before submitting it. Once an order has been accepted, we may not be able to amend or cancel it. If we refuse, amend or cancel an order, we will attempt to notify you using the contact details provided at checkout.
We reserve the right to limit or cancel quantities purchased per person, household or order, including orders placed using the same customer account, payment method, billing address or delivery address.
4. Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged will be the price displayed at the time the order is placed and will be shown in your order confirmation email.
Unless otherwise stated, prices do not include delivery charges, customs charges or import duties where applicable.
You agree to provide current, complete and accurate billing, payment and account information for all purchases made through our store. You also agree to update such information promptly so that we can complete your transactions and contact you if necessary.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance or circumstances beyond our control.
Risk in the products passes to you upon delivery. Ownership of the products will pass to you once we have received payment in full.
6. Returns and Refunds
Your purchase is subject to our Refund Policy. Please review our Refund Policy for full details of eligibility, process and timelines relating to returns, refunds and exchanges.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, layout and design, is owned by or licensed to URZ TRADE LTD and is protected by applicable intellectual property laws.
You may use this website for personal, non-commercial purposes only. You must not reproduce, duplicate, copy, sell, resell, exploit, distribute or otherwise use any part of this website or its content without our prior written permission.
8. Third-Party Links and Tools
Our website may contain links to third-party websites or provide access to third-party tools. We are not responsible for examining or evaluating the content, accuracy or availability of such third-party websites or tools.
Your use of any third-party websites or tools is entirely at your own risk and subject to the terms and policies of those third parties.
9. Privacy
All personal information collected through our website is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have read our Privacy Policy.
10. Feedback and Submissions
If you send us feedback, suggestions, ideas, reviews or other materials, you agree that we may use, edit, copy, publish and distribute them without restriction and without any obligation to maintain them in confidence or pay compensation.
You are solely responsible for the content of any submissions you provide and for ensuring that they do not infringe the rights of any third party or contain unlawful, misleading or harmful material.
11. Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any such errors and to change or update information or cancel orders where necessary without prior notice.
12. Prohibited Uses
You must not use our website or services:
- for any unlawful purpose;
- to violate any applicable laws or regulations;
- to infringe our intellectual property rights or those of others;
- to submit false or misleading information;
- to upload or transmit viruses or malicious code;
- to collect or track the personal information of others;
- to spam, phish, scrape, crawl or otherwise misuse the website;
- to interfere with or circumvent the security features of the website.
We reserve the right to suspend or terminate your access to our website if we believe you have breached these Terms.
13. Disclaimer of Warranties
Our website, services and all products offered through the website are provided on an “as is” and “as available” basis, except where otherwise required by law. We do not guarantee that your use of our website will be uninterrupted, timely, secure or error-free.
To the fullest extent permitted by law, we disclaim all warranties, representations and conditions, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
14. Limitation of Liability
To the fullest extent permitted by law, URZ TRADE LTD shall not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with your use of our website, services or products purchased through the website.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
15. Indemnity
You agree to indemnify and hold harmless URZ TRADE LTD, its directors, officers, employees, agents, contractors and service providers from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
16. Termination
We may terminate or suspend your access to our website or services at any time, without notice, if we believe you have breached these Terms. Any obligations or liabilities incurred before termination shall survive termination where appropriate.
17. Entire Agreement
These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement between you and URZ TRADE LTD in relation to your use of the website and services and supersede any prior agreements or communications.
18. Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
19. Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
20. Governing Law
These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of England and Wales.
21. Changes to These Terms
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of our website following any changes constitutes acceptance of those changes.
22. Contact Information
If you have any questions about these Terms of Service, please contact us at support@urztrade.co.uk.
URZ TRADE LTD
support@urztrade.co.uk
Suite 439 Office 408 Screenworks
22 Highbury Grove
London
United Kingdom
N5 2ER